Grail Chasers
We've launched the Grail Chaser Loyalty Program that rewards our repeat and most valuable customers with the Tier Perks listed below. Tier Upgrades are automatic, and are applied as you continue to shop at EndlessPens! For any questions and clarifications, please visit our Grail Chaser FAQ page.
NOTE: To check if you've achieved a Tier, sign in and go to your Account page. If you're on a computer, it will be on the left side bar. If you're viewing on a mobile, it will appear when you tap the top bar that says 'My Orders'. Upgrades will only apply once the order has been fulfilled.
You get promoted to the next tier when orders are fulfilled, partial fulfillments included.
You can get demoted for refunded/returned items.
Bronze Grail Chasers Enjoy the Following Perks:
- View more products
- First Dibs on Special and Limited Edition Releases
- 5% Discount Code (cannot be combined with other discount codes)
To become a Bronze Grail Chaser:
- Place at least 2 orders.
Silver Grail Chasers Enjoy the Following Perks:
- View more products
- First Dibs on Special and Limited Edition Releases
- 10% Discount Code (cannot be combined with other discount codes)
- Priority Fulfillment! This means your orders will always be queued ahead of other orders, and will be one of the firsts to be shipped out by the warehouse team!
To become a Silver Grail Chaser:
- Place at least 2 orders, and have a total lifetime spend of at least $500.
Gold Grail Chasers Enjoy the Following Perks:
- View more products
- First Dibs on Special and Limited Edition Releases
- 15% Discount Code (cannot be combined with other discount codes)
- For US Orders: Free* Shipping for orders over $99.95
-
For International Orders:
— Free* International Shipping (Excluding Canada, Philippines, Mexico and Brazil) for orders purchased over $399.95
— Free* International Shipping Canada for orders purchased over $149.95
— Free* International Shipping Philippines for orders purchased over $249.00 - Personalized service; free partial fulfillment per purchase over $299
- Priority Fulfillment! This means your orders will always be queued ahead of other orders, and will be one of the firsts to be shipped out by the warehouse team!
- Waived Fees: (1) Convenience, (2) Cancellation/Restocking fee for Pre-Orders (excluding Special Pre-Order), (3) 5% Restocking fee for Change of Mind Returns**
*The Free shipping option will be available to you at check out. Please select the Free Shipping Option. Selecting any other option will still incur the usual charges.
**No restocking fee for three (3) Change of Mind returns per annum; on the fourth (4) Change of Mind return, 5% fee will apply.
To become a Gold Grail Chaser:
- Have a total lifetime spend of at least $2000.
Platinum Grail Chasers Enjoy the Following Perks:
- View more products
- First Dibs on Special and Limited Edition Releases
- You can select the number of the pen on numbered Limited Edition Releases.
- 18% Discount Code (cannot be combined with other discount codes)
- For US Orders: Free* Shipping for orders over $74.95
-
For International Orders:
— Free* International Shipping (Excluding Canada, Philippines, Mexico and Brazil) for orders purchased over $349.95
— Free* International Shipping Canada for orders purchased over $99.95
— Free* International Shipping Philippines for orders purchased over $149.00 - Personalized service; free partial fulfillment for orders above $299
- Priority Fulfillment! This means your orders will always be queued ahead of other orders, and will be one of the firsts to be shipped out by the warehouse team!
- Waived Fees: (1) Convenience, (2) Cancellation/Restocking fee for Pre-Orders (excluding Special Pre-Order), (3) 5% Restocking fee for Change of Mind Returns**
*The Free shipping option will be available to you at check out. Please select the Free Shipping Option. Selecting any other option will still incur the usual charges.
**No restocking fee for three (3) Change of Mind returns per annum; on the fourth (4) Change of Mind return, 5% fee will apply.
To become a Platinum Grail Chaser:
- Have a total lifetime spend of at least $5000.