COVID-19 Update Page

EndlessPens continues to operate under a skeletal work force during these times. We are working round the clock to ensure orders are fulfilled, and that they arrive safely at your doorstep. We are also practicing proper sanitation to prevent any potential spread of the virus. We thank you all for your continued support, as well as your patience and kind understanding.

This page will be updated regularly, as any new information arises.

 


SHIPMENTS

Domestic Shipments

We are currently fulfilling all US Domestic shipments, and have no reported issues. 

 

International Shipments

Due to some restrictions, we are unable to ship to certain International Shipping Destinations via USPS. Such orders with USPS will be placed on hold until restrictions have been lifted. For a list of these affected countries, please see the link below: 

https://about.usps.com/newsroom/service-alerts/international/welcome.htm
USPS updates this list on a daily basis

All International Shipments via DHL are being fulfilled as normal. 

 

Shipments to the Philippines via the Affiliate Company Policy

We are still shipping to our Affiliate Partner in the Philippines. When orders are received by our PH Representative, she will contact respective buyers via SMS to coordinate. However, please note that due to the Luzon-Wide community quarantine, ground shipping to provincial addresses is currently unavailable. Ground shipping to addresses within Metro Manila are on a case-to-case basis. 

Please rest assured that the PH Representative and US Headquarters are working collaboratively to ensure your orders are not lost or mishandled.

For any questions or concerns, you may reach out to our PH Representative through:

EndlessPens Philippines

E-mail: micah@endlesspens.com
Instagram Direct Message: @EndlessPens.PH

 


 PRE-ORDERS

Due to many rerouted and canceled flights, as well as government mandates to work from home or implement a skeletal work force, there have been extreme delays in our supply shipments and chains of operation. This may, in effect, prevent some pre-order shipments from arriving in a timely manner. 

We are doing our best to maintain the original lead times. But should your order exceed the 120 days from date of order, we will contact you regarding its next estimated date of arrival. 

 


CONTACT US

For any questions or concerns, please do not hesitate to get in touch with us: 

EndlessPens Headquarters (USA)
E-Mail: sales@endlesspens.com
Tel: +1-813-550-5501
Whatsapp/ Wechat: +1-813-550-5501

 

 

We hope you are all well!

Please stay safe and take care, especially during these unprecedented times.

 

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